Privacy Policy – OnlyBrands Official

At OnlyBrands, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting us, or using our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information including:

Full name
Billing and shipping address
Mobile number
Email address
Account login information
Order and purchase details
Payment-related transaction information
Product preferences and interactions with our website
Information you provide when contacting customer support

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and update order details
Process returns, refunds and exchanges
Provide customer support
Contact you regarding your orders
Prevent fraud and misuse
Improve our products, services and website
Maintain business and transaction records
Comply with applicable laws and regulations

Payment Information

Payments may be processed through third-party payment service providers.

OnlyBrands does not intentionally store complete debit-card, credit-card, UPI PIN, CVV or other highly sensitive payment credentials on its own servers.

Payment information is handled according to the policies and security practices of the applicable payment service provider.

Cookies

Our website may use cookies and similar technologies to:

Keep your shopping cart functional
Remember preferences
Improve website performance
Understand website usage
Provide relevant website functionality

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Sharing of Information

We may share necessary information with trusted service providers, such as:

Delivery and logistics partners
Payment processors
Website hosting and technology providers
Customer-support service providers
Fraud-prevention or security providers
Government or law-enforcement authorities where legally required

We do not intend to sell your personal information to third parties.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, accounting, legal, tax and regulatory requirements.

Your Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, updating or deletion where applicable.

For privacy-related requests, contact us at:

Email: Official.onlybrands@gmail.com
Phone / WhatsApp: 8758400212